We appreciate your patience as we continue to address and resolve this issue. Upon receiving the request file, our team will promptly generate a license for you.

Click Save Request File and submit a new KeyShot Licensing ticket from the Support Portal to send the file as an attachment.Enter your information and click Continue.Note: If you are currently in the 'Demo' mode, then open the registration wizard from Help(Windows) or KeyShot (Mac) > Register License.Start KeyShot and select ' Activate your license' from the registration wizard.We hope to have more news about these services for you this year. We are currently working on a subscription and portal service that will solve this issue.

send us a request file from the new computer to receive a new license.reactivate it on the primary computer, deactivate it again, then activate it on the new computer.

There are times when our servers do not register that at license has been deactivated.Īs of now, there are two ways around this: We apologize for the inconvenience that this has caused you over the years. This has been a long-standing issue with our local servers. Many times, they will receive an error message stating that the serial code needs to be upgraded or that the license is currently in use, even after following all the suggested steps and deactivating it on their primary computer. It is common for users to deactivate their licenses from a workstation so that they can register their serial codes on a new machine. A trial subscription to KeyShot may be accessed at /try/.Ī complete overview of all new features, updates, and improvements is available in the KeyShot 10.1 Release Notes.Difficulties Activating Serial Codes This article details how to troubleshoot and resolve issues for customers when activating their Serial Codes Issue KeyShot Portalįor KeyShot 10.1, we’re excited to introduce KeyShot Portal, a new platform that allows you to access and manage their KeyShot trial licenses, streamlines license management for Luxion sales, support and licensing, and lays the groundwork for subscription product license options in the future. Lastly, Custom Easing Curves may now also be edited for multiple animations at once. Additionally, multiple keyframes may be copied and pasted along the same node using Ctrl-C + Ctrl-V (Windows)/command-C + command-V (Mac) or pasted as mirrored. KeyShot 10.1 introduces the ability to select multiple keyframes at once from within the Animation Timeline, using Ctrl (Windows)/command (Mac). KeyShot 10.1 also improves Light Gizmo and Light Manager usage by introducing the ability to sync changes and undo changes using Ctrl-Z (Windows)/command-Z (Mac) or via the Edit, Undo menu. Lighting Enhancementsįor the Light Manager, KeyShot 10.1 introduces the ability to select and control multiple lights simultaneously, making proportional adjustments to the entirety of a scene’s lighting or select lighting, fast and efficient. USD import has also been added to the Import options for KeyShot to allow you to advance the appearance of their model then export it to multiple AR platforms. Baking and UV Unwrapping can now also be canceled. Fill in the form with the appropriate information and then click on Access Download. KeyShot 10.1 introduces the ability to export a KeyShot file into separate USDz and GLB files as part of one export process that performs the Baking and UV unwrapping together, allowing easy creation of files that work for both Apple iOS (USDz) devices and Android/Web (glTF/GLB). Collision Detection may also be used separately as an easy way to align objects while keeping them aware and separate from other objects in the scene. Included in the new Move Tool, Collision Detection and Settle is useful for scene setup when objects need a more realistic arrangement on the ground or amongst other objects. KeyShot 10.1 includes basic Collision Detection of objects, along with the ability to Settle items on other objects and the ground. Key new features include: Collision Detection and Settle The entire list of features and improvements in KeyShot 10, along with information on how each feature works, is available in the KeyShot 10 What’s New Guide. Along with these updates, Luxion has launched KeyShot Portal with new trial licensing for improved management and accessibility of KeyShot licenses. KeyShot 10.1 brings additions to complement both feature and workflow with Collision Detection and Part Settling, Smart Export to multiple AR formats at once, USD Import, and multi-selection for both Light Manager and Keyframe Animation.

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